Last updated: November 2026
We want you to be fully satisfied with Gulvedas products. If something isn’t right, we’re here to help.
Damaged or incorrect products
If you receive a damaged, leaking or incorrect product, please contact us within 48 hours of delivery with your order details and clear photos of the product and packaging.
Eligibility
As our products are food and agricultural items, returns are accepted only for damaged, defective or incorrect deliveries. Opened or used products cannot be returned unless defective.
Replacement or refund
After verification, we will offer a replacement or a refund at our discretion. Approved refunds are processed to the original payment method within 7–10 working days.
Bulk orders
For wholesale and bulk orders, quality concerns must be reported at the time of delivery. Return terms for bulk orders are as agreed in the quotation.